Shipping & Delivery Policy
At Zeorix, we are committed to delivering your orders quickly, efficiently, and transparently across Pakistan. We work closely with top-tier nationwide logistics partners to ensure your products arrive safely at your doorstep.
1. Free Nationwide Shipping
We are proud to offer 100% Free Shipping on all orders across Pakistan. There are no minimum purchase requirements and no hidden delivery fees added at checkout. The price you see on our product page is the final price you pay.
2. Order Processing & Verification
- Order Processing Time: All orders placed on Zeorix are processed within 24 to 48 hours (excluding Sundays and national holidays).
- Order Verification: To ensure accurate delivery details, our customer support team may reach out via WhatsApp or Phone call to confirm your address and order details prior to dispatch. Unverified orders may experience slight delays.
3. Delivery Timelines
Once your order has been processed and dispatched from our distribution hub, estimated delivery times are as follows:
- Major Cities (Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, etc.): 3 to 4 business days.
- Rest of Pakistan & Remote Regions: 4 to 6 business days.
Note: Delivery timelines are estimates provided by courier networks. Deliveries may occasionally face minor delays due to adverse weather conditions, public holidays, or unforeseen logistics disruptions.
4. Cash on Delivery (COD) & Payment Collection
- We operate on a mandatory Cash on Delivery (COD) payment model. You are required to pay the full order amount in cash to the courier representative upon receiving your package.
- Please ensure that the exact cash amount is available at your delivery address to avoid delivery failures or parcel returns.
5. Order Tracking & Delivery Updates
- Once your parcel is dispatched, you will receive a tracking ID along with a tracking link via WhatsApp or SMS.
- You can use the provided tracking number on the respective courier company's website (such as TCS, Leopard, or Call Courier) to monitor the real-time status of your shipment.
6. Delivery Attempts & Undelivered Parcels
- Courier partners will attempt delivery up to 2 times at your specified address.
- If you are unavailable to receive the parcel, please ensure an authorized person at your location is informed to receive the parcel and make the COD payment on your behalf.
- If delivery fails after multiple attempts, the parcel will be returned to our dispatch facility and the order will be cancelled.
If you have any specific inquiries regarding an active shipment, please reach out directly through our official support channels provided on our Contact Us page.